How can we help?
Get answers to common questions or reach our support team directly. We're here for you.
Quick Start Guide
Add Your Property
Go to Portfolio → click 'Add Property'. Fill in address, units, and contact info.
Import Residents
Under Tenants, add residents one by one or upload a CSV to bulk-import lease data.
Connect Payments
Go to Payment Portal to enable Stripe rent collection and track all transactions.
Activate AI Copilot
Open Intelligence → AI Copilot. Ask anything about your portfolio in plain English.
See It In Action
Real-time portfolio KPIs, AI alerts, and health scores
Ask your portfolio anything — get instant answers
Automated dispatch, vendor tracking, work orders
Bug Reports & Feature Requests
Report a Bug
Found something broken? Email our engineering team directly. We prioritize all bug reports within 24 hours.
bugs@proppilot.ai →
Request a Feature
Have an idea that would make PropPilot AI better? We read every request and build the most-requested features into our roadmap.
features@proppilot.ai →
Support Hours
Monday – Friday: 9:00 AM – 6:00 PM ET
Emergency Line
Critical issues: emergency@proppilot.ai
Response Time
Email: <24hrs · Urgent: <4hrs
